1-year license for Thinkdiag, Thinkdiag 2, Ediag, Ediag Plus software can be paid in the following ways:

• Which Thinkcar diagnostic devices are compatible with the 1-year license extension?

  The 1-year license is compatible with the software of four diagnostic devices: Thinkdiag (first generation), Thinkdiag 2 (second generation), Ediag (first generation), and Ediag Plus (second generation). This T-code provides full access to the updated features of the selected software for 12 months.

• How can I check if my Thinkdiag or Ediag device is compatible with your T-code?

  To verify compatibility, you need to identify your device's serial number (S/N): for the first generation (Thinkdiag, Ediag) it starts with 97986 (format 97986XXXXXX), for the second generation (Thinkdiag 2, Ediag Plus) — with 98843 (format 98843XXXXXX). Before placing an order, provide this number to our specialists to confirm activation eligibility.

• What is included in the 1-year license update for Thinkdiag/Ediag software?

  The annual license includes a full feature package: reading and clearing fault codes (DTC), viewing live data and freeze frame, actuator tests, all service interval reset functions, full access to diagnostics for all supported car brands (European, American, Asian), as well as regular database updates and technical support for the license duration.

• How do I activate the T-code and renew the license for Thinkdiag or Ediag software?

  After payment and receiving the T-code from our support, launch the official THINKDIAG or Ediag app on your smartphone/tablet. In the main menu, find the "Cart" icon (or purchase section), select the "SOFTWARE EXCHANGE" (or "Activate/Update Software") option, enter the received T-code, and confirm activation. The app will connect to the server and activate the 1-year license.

• What are the differences between Thinkdiag, Thinkdiag 2, Ediag, and Ediag Plus devices?

  Thinkdiag and Ediag belong to the first generation (S/N 97986XXXXXX) and offer basic professional diagnostics. Thinkdiag 2 and Ediag Plus are second-generation devices (S/N 98843XXXXXX) with an improved processor, support for additional protocols, extended brand coverage (including commercial vehicles), and advanced ECU programming features.

• How long does it take to receive the T-code after payment?

  After successful payment, send us your device's serial number. We will verify it and send you a unique T-code for activation. Typically, the response and code delivery occur within 24 hours, excluding weekends and holidays when delays may occur.

• Do I need to update the THINKDIAG or Ediag app before activating the license?

  Yes, for correct activation and operation, it is recommended to use the latest version of the official THINKDIAG or Ediag app, downloaded from the App Store (iOS) or Google Play (Android).

• What happens if I do not renew the license for Thinkdiag/Ediag software?

  When the current license or trial period expires, the diagnostic scanner's capabilities will be limited. To continue using the full functionality, including diagnostics, service reset, coding, and access to all car brands, you need to purchase a license extension.

• Do you deliver the digital T-code to other European countries?

  Yes, our online store delivers throughout Europe. The T-code is sent electronically to the email provided during the order, immediately after payment confirmation and device serial number verification. Delivery costs are indicated in the relevant section of the product page.

• What payment methods are available for purchasing the 1-year license?

  You can pay for the license via internet banking (SEB, LHV, Swedbank, Citadele, Luminor in Latvia, Estonia, Lithuania), credit or debit cards (Visa, Mastercard), Apple Pay, PayPal, or by bank transfer based on an invoice after placing the order.