Mercedes logo 13 mm (3 holes) for ignition key

Order Processing
Orders are processed after payment confirmation. Preparation time: 1 business day (in certain cases up to 2 business days). Shipments dispatched on business days.

Delivery within Latvia, Lithuania and Estonia
Delivery methods: Omniva parcel lockers, Omniva courier service. Delivery time: 1–3 business days from dispatch. Tracking number provided. Shipping cost is calculated automatically at checkout and shown before payment.

Delivery within Europe
European delivery is handled by Omniva courier / Premium courier to the specified address. Delivery cost and estimated delivery time are shown during checkout and depend on the destination country, parcel size and quantity. A tracking number is provided after dispatch. Delivery to EU/EEA countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Collection in Person
Latvia, Riga, Kurzemes prospekts 106 (Imanta), by prior phone arrangement only at +371 220 10 400. Mon–Fri 10:00–21:00, Sat–Sun and public holidays 12:00–20:00.

Full delivery terms →

Our online store offers secure online payment options. The available payment methods are shown during checkout and may depend on the customer's country, currency, device and payment provider availability.

• Customers from Latvia, Lithuania and Estonia may see local bank payment options through EveryPay.
• Customers from other countries may see card and online payment options through Stripe.
• PayPal, when available for the selected order, is shown as a separate payment option.
• Bank transfer / invoice available on request.

The exact list of available payment methods is always displayed on the checkout page before the order is confirmed.

More about payment →

How do I know if this product fits my car?

Compatibility depends on the make, model year and software version of your vehicle. Contact us by phone +371 220 10 400 or via the contacts page to double-check.

How fast is dispatch?

Typically 1 business day after payment confirmation.

What is the warranty?

Manufacturer warranty applies. Full terms are in the Warranty & Refund policy.

Which payment methods are available?

EveryPay (Baltics), Stripe (cards), PayPal and bank transfer. The exact list depends on your country and is shown at checkout.

How do I contact support?

Phone: +371 220 10 400 · Email: hidplanet.lv@gmail.com.